You will receive a confirmation email from our team. If you don't receive a confirmation email with your order number within 15 minutes of your purchase please contact so we can get your order taken care of.

If your order has not yet shipped, we'd be happy to update the address. Please email customercare@hugebrands.com and we'll get you taken care of.

If you ordered an in-stock item(s) with a pre-ordered/back-ordered item(s), this could also delay your processing since we are shipping them together. Our team is awaiting the pre-ordered/back-ordered item in your order to ship together. Once the back ordered item has arrived, your order will ship.

We sure do! If you have questions about international orders please contact customercare@hugebrands.com.

Have A Nice Hair Day & Huge Brands is not responsible for any additional shipping charges or fees such as Customs Fees, Duty, or Taxes, etc.

All shipments both domestic and international are sent via USPS and shipping cost is calculated by weight. Anything over 13 oz. does not qualify for USPS First Class shipping and must be sent via USPS Priority Mail.

Most in stock orders ship within two weeks - USPS First Class shipping takes 1-5 days to get to you. International orders take longer to get to you. All international orders are subject to the customs laws of the destination country. Please understand it may take up to 2-4 weeks to receive your package.

Pre-Orders will ship between the assigned date when purchased. If you have questions please email us customercare@hugebrands.com.

Have A Nice Hair Day normal processing time is 1-2 weeks. MOST ORDERS are processed and shipped within 2 weeks. Once your item has shipped, it will arrive based on the shipping method chosen at check out. Processing & shipping are two separate things.

Please note, if you ordered an in-stock item(s) with a pre-ordered/back-ordered item(s), this could also delay your processing since we are shipping them together. Our team is awaiting the pre-ordered/back-ordered item in your order to ship together. Once the back ordered item has arrived, your order will ship.

Typically, most international orders are processed within 2 weeks, plus shipping time to get to you. We cannot track international packages. All international orders may be held at customs and are subject to the laws of the destination country. Shipping for international packages may take up to 2-4 weeks for delivery. If you have entered incorrect shipping information, please contact us through customer care. If we receive a returned international package, this includes packages that have been shipped to an incorrect address entered; we will email you at the email for the order for further shipping instructions. If you do not respond within 2 weeks, we will return the item(s) to stock and refund you the amount of the order, less the shipping and credit card transaction fees, in the form of store credit. You will be responsible for any additional shipping charges for your package. Have A Nice Hair Day, Inc. is not responsible for any additional shipping charges or fees such as Customs Fees, Duty, or Taxes, etc.

No problem! Just email us customercare@hugebrands.com and we can apply the promo code for up to 2 weeks after purchase.

Have A Nice Hair Day is not responsible for items lost, stolen, or damaged during transit.